Douglas Elliman Property Management emailed hundreds of co-operative and condo boards Monday to advise them that the company’s IT network was breached, The Real Deal reported. This hacked information contains data for its buildings’ residents and employees, and personal information may have been compromised.
Dig Deeper: Information that may have been compromised includes names, dates of birth, mailing addresses, Social Security numbers, driver’s license numbers, passport numbers, and financial information. The company has not found any identity theft related to the breach.
Timeline: Executives said the firm detected “suspicious activity” on its IT systems April 7. After launching an investigation and contacting law enforcement, Elliman determined that an “unauthorized party” gained access to its IT network between April 5 and April 7 and including files containing owners’ and employees’ personal data. The Federal Bureau of Investigation is now involved, TRD noted.
Worth Noting: Elliman noted that the breach was limited to the firm’s property management arm; meaning, their brokerage and new-development marketing were not affected, as they use separate IT systems.
Next steps: In the email to residents, Elliman’s property management arm said it will reach out to specific individuals whose information may have been exposed. The individuals will be offered a complimentary one-year membership to an identity theft prevention and credit monitoring service. The firm has also set up a hotline to address questions from residents. [TRD]
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