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Zenplace – robots to handle property tours

The future is now as brokerages begin to adapt

(Credit: Zenplace)

Wave of the future: Startup Zenplace uses robots to allow agents to remotely lead clients on tours while projecting the human agent’s face on the screen, according to WSJ.

Quotable: A buyer who was recently led on a tour by a Zenplace robot admitted that it was a little weird. “It was like the agent was there, but she wasn’t there.” Change is gradual, but the question remains how quickly the real estate community will embrace technology.

Takeaway: Although agents will not become obsolete, their roles will change. Brokers who take advantage of technology will thrive in the 21st century. Adapt or die! (WSJ)

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